Testimonials

We work hard at Infinity Mortgage Group to make sure our clients receive the prompt and professional service that they deserve. Here are just a few examples of what our clients say about us:

“It was a very smooth and efficient process.”
R & L Peterson
Seattle, WA

“If the rates go lower, I’ll be back again.”
P. Nicholoff
Edmonds, WA

“Keep up the great customer service.”
A & M Spandler
Port Orchard, WA

“The process was so easy, fast and professional.  We got a great rate.  Thank you so much.”
K & D Grafe, Marysville, WA

“Cathy went above and beyond – the timing was critical.  She worked hard to make sure that we closed our refinance closed on time.  Awesome service and the mobile notary was a great convenience.”
L. Bovey
Lynnwood, WA

“I will make sure and refer my friends and family.  I will definitely recommend IMG.  Thank you for all of your help again Mike.”
C. Maurer
Mukilteo, WA

“I would recommend IMG.  Michael is outstanding, knowledgeable and is clear with his explanations.”
M. Wiese
Kirkland, WA

“I would recommend your services.  I will be encouraging my son-law and daughter to pursue a refinance with your office.”
K & G Skutt
Edmonds, WA

“I have been giving out IMG’s phone number to so many friends to initiate the contact.”
K. Coulombe & M. Monfort
Edmonds, WA

“Thank you for the quick, painless process – I appreciated the on-going email updates regarding the loan status.”
C. Jackson
Des Moines, WA

“I have given out your name.  The refinance process couldn’t have been easier and faster. Thank you.”
B. Johnston
Shoreline, WA

“It was the easiest loan process that we have ever been through.”
D & W Johnson
Allyn, WA

“This was a much easier, stress-free process compared to refinances that I have done in the past with other lenders.”
K. Hufnagle & J. Vorhes
Seattle, WA

“I have forwarded your information to my friends.  The mobile escrow service was very convenient.”
D & L Mahajan
Sammamish, WA

“Michael made what can be a confusing, arduous, even scary experience into a
comfortable and clearly understandable process. After trying to work with a couple of
other individuals, I went to Michael. On a Friday afternoon, long after everyone else had
left for the day, Michael sat with me, thoroughly explaining all possible options, outlining
the procedure, and with great patience and understanding of MY particular situation and
needs, helped me decide on a plan that INCLI perfect for me. I never once felt pressured or
that he cared about anything but helping me.
Michael is extremely knowledgeable, efficient, hardworking, and trustworthy. All
of his staff were personable and helpful CIS well. Most importantly to me is that Michael is
not only an excellent mortgage broker, but he is a really great guy. who treats you like a
whole person, not like “just another client”.”
M.L. Gruner
Edmonds, WA

“I have passed on your contact information to many of my co-workers and encouraged them to give you a call. It was a straight forward process made possible by your knowledge and experience. We’ll be calling you again the next time we’re in the market.”
R. & A. Anderson
Seattle, WA

“Our refinance was extremely uneventful and we are thankful for that.”
B. & J. Smith
Redmond, WA.

“Rachel was amazing to work with.  She was very helpful, professional and had a great attitude.  I will highly recommend her.”
D. & A. Yelle
Federal Way, WA

“I enjoyed the full loan process and I contribute that all to Rachel Olson.”
D. & D. Mason
Port Angeles, WA

“I felt that Michael was upfront and honest throughout the process.  It was a breath of fresh air and I didn’t feel like it was money first.”
R. Hanson
Graham, WA

“The loan process was an excellent experience.  Thank you.”
Y. Elnekave
Kirkland, WA

“Cathy and Cinda were very helpful, especially towards the end.  We’ll definitely refer Michael Young and his services to others in the future.”
B. Vincenti
Bothell, WA

“Thank you Cathy.  If the interest rates fall again, I will be in touch.”
K. Wilson, Kingston, WA
“My experience was great.  I have given Mike Young’s name and number to two of my adult children and I have described my experience to my neighbors and friends.”
R. Pilling
Snohomish, WA

“Mike Young offered superior customer service throughout our entire refinance experience.  He is knowledgeable friendly and efficient.  I would highly recommend him for loan transactions to friends and family.”
T. & P. Loud
Edmonds, WA

“What a great experience!  Cathy helped us get the rate that we wanted and the entire transaction went smoothly.  Thank you.”
C. & C. Jensen,
Edmonds, WA

“Thank you!  Everything was handled smoothly and promptly.”
J. & M. Dare,
Brier, WA

“Cathy was exactly  who we needed to make this process work!.  We couldn’t have done it without her.  Thank you Cathy!”
R. & A. McCann,
Edgewood, WA

“Cathy was extremely professional and courteous.  She kept us informed every step of the way.  We enjoyed Cathy’s customer service and would highly recommend her for any loan transaction.  Thank you Cathy!”
S. Griffin & L. Rose
Seattle, WA

“Working with Rachel and Infinity Mortgage Group was simple, convenient and enjoyable.  All of our questions were answered thoroughly and quickly.  Thank you.”
T. & J. Carricker
Seattle, WA

“I have told several of my co-workers about our refinance experience at Infinity Mortgage Group and I would recommend your services.  Although we never met in person, the phone conversations were always professional and friendly.  You maintained all of your claims assuring us great service.”
M. & D. Newhouse, Snohomish, WA

“Rachel was great to work with.  Very professional.  We would highly recommend her and Infinity.”
M. & L. Webster,
Kirkland, WA

” I have recommend about five people to Michael Young.  We would highly recommend Infinity Mortgage.”
J. & H. Stocker
Marysville, WA

“We very much appreciate the extra effort that you made and your persistence in making our refinance happen.  We would recommend your services to others.”
A. & P. Gerdes
Edmonds, WA

” I appreciate the quick, easy and efficient service.  The new automated tracking emails are great- keeps us informed at all times.  Great experience.  I have already recommended Michael Young  to three friends!’
C. Lee
Mercer Island, WA

“I have already recommended Infinity Mortgage Group to family and co-workers.  Thanks!  It is not often that a service provide actually saves you money.”
N. & S. Impert
Seattle, WA

“I have recommend Michael Young to friends and colleagues.  Keep up the good work.  It is always a pleasure working with you.”
S. Loitz
Seattle, WA

“It was a pleasure working with Rachel and her team members.  Smooth sailing.”
T. & K. Tsatultsang
Mountlake Terrace, WA

“I just refinanced my home in order to get rid of mortgage insurance and secure a lower rate. After a lot of research, we chose IMG for our mortgage. The loan was fee-free. IMG paid all of our closing costs and the appraisal. We had no out-of pocket expenses. The amount that we financed was only the amount that we owed and no costs were added to our loan. Our loan closed fast. Beginning to end was less than a month… They’re really nice people. It was always easy to find out the status of my loan and what was “the next step.” It was the easiest loan I ever got. No kidding.”
G. Curtiss
Bellevue, WA

“I wouldn’t use anyone else. I will refer everyone that I know who may need your services. I received excellent service and personal treatment.”
M. Moceri
Graham, WA

“I called Infinity Mortgage for a second mortgage to use the home equity in my home to payoff some bills. I was extremely happy with the personalized service that I received. The staff was always courteous and professional. They kept me informed every step of the way and closed my loan on time. My personal situation was more complicated than most and the process was still hassle free because they knew how to handle my loan from the start. If you want to work with a mortgage company that knows what they are doing, use IMG.”
R. Orona
Bothell, WA

“The service was excellent and my loan was processed fast. The crew was pleasant to work with and I would recommend IMG to my friends and associates.”
J. Ottava
Lake Stevens, WA

“Our loan officer was patient, knowledgeable and seemed to care. I would recommend IMG to my friends. It was a good deal.”
J. Dennison
Everett, WA